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How can I change my current 2-factor authentication (OTP method, password table)?

If you want to change your 2-factor authentication, e.g. change from password table to Google Authenticator, select the following option

"my Bitcoin.de -> Settings -> 2-factor authentication"

Here you need to disable your active 2-factor authentication first by entering a valid one-time password or a combination of your password table. Subsequently you can activate a different 2-factor authentication via the same menu item.

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